Terms and Conditions

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Marden Village Club T&C's & Privacy Policy

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Marden Village Club’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Marden Village Club’ or ‘us’ or ‘we’ refers to the owner of the website.

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

* The content of the pages of this website is for your general information and use only. It is subject to change without notice.

* Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

* Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

* This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

* All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

* Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

* From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

* Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

Privacy Policy – last updated 14th May 2018

 

Background

The General Data Protection Regulation (GDPR) comes into force in the UK on the 25thMay 2018. It provides additional protection and rights for you in relation to your personal information held by companies and organisations.

Marden Village Club (‘The Club’) is a members-only social club situated in Kent and is open to individuals and their guests. The aim of the Club is to promote friendship, entertainment and social activity for the benefits of its members and to provide a place where suitable refreshments, recreation and amenities are available.

The Club is committed to dealing with your personal data responsibly, fairly and transparently, and to only use it in relation to Club business. We will keep it up-to-date, accurate, secure, and for no longer than is necessary.

It is important that members keep us informed of any changes to their personal information so we can maintain up-to-date records.

This Privacy Policy will help you to understand:

  • What information we hold about you.
  • How we obtained that information.
  • How we use your personal information.
  • Who we share it with, why and for what purpose.
  • How we keep your information secure.
  • Your rights and how to request or amend the information we hold.
  • Who to complain to if you are unhappy with any aspect of the above.

 

Roles and responsibilities

The Club acts as the‘Data Controller’. This means that we decide what information we collect and how we use it. We are responsible for making sure that any processing of personal data complies with our legal responsibilities.

The Club passes your personal information to Membermojo, an online membership services provider for organisations, who act as the‘Data Processor’ providing membership services. We have a contract in place with them to ensure compliance with the law. The Club uses their online membership database to store personal information and manage the membership.

The Club has an account with PayPal, which uses servers outside of European Economic Area, in order to accept membership fee payments online. As part of this contract we agree to their Terms & Conditions and Privacy Policy. If you wish to pay via PayPal, you should check you are happy with their Terms and Privacy Policy.

You are the ‘Data Subject’, the individual who is the subject of the personal data.

What information do we collect, how do we use it and how long do we keep it?

When you apply to join the Club we collect the following information (please note we do not collect any sensitive or special category data e.g. health records, information on race, religion, sexuality, etc.):

  • Name (title, first name, surname)
  • Address and postcode
  • Date of birth
  • Email address

 

This information is captured on the application form which is in two parts:

Part one requests your name, date of birth, address and email. Applicants aged 16-17 should gain consent from a parent/guardian.

Part two contains your name, proposer and seconder.

Part two of the application is displayed on the Club noticeboard for a minimum of seven days prior to the next Committee meeting when applications are considered.

The application is stored in a secure cupboard to which only designated committee members have access. If an applicant is successful, their application will be stored securely for up to fifteen months after the joining date. If unsuccessful, the application will be shredded and destroyed after three months.

When an application is accepted a member record is set up on the membership database. This is stored securely in the Cloud on Membermojo servers based in the UK. You will receive login details to view and/or update all the personal information we hold at any time. You also receive a formal notification at the beginning of the renewal period. Any database records for non-renewing members will be deleted no later than three months after their membership has lapsed.

The Club uses CCTV cameras to identify members where they have forgotten their key fob so they may gain entry to the Club, and also for security in the public bar, snooker room and external areas outside the premises. The images are retained for a period of up to six months and the data stored securely on an encrypted device in the Club premises. After this time, the files are deleted.

The Club provides free Wi-Fi for members and their guests. Access is provided using a password on a secure network provided by One Bill Telecom. Personal data such as your IP address or device type may be collected when you login. Read their Terms & Conditions (https://www.onebilltelecom.com/legal) and Privacy Policy (https://www.onebilltelecom.com/privacy).

The Club reserves the right to retain personal information securely for longer periods where disciplinary proceedings have taken place and action taken such as a suspension or ban.

A summary of what we use the information for and the legal basis for how we use it is listed below.

 

Who we share your information with and why

We share your name and that of the proposer and seconder with members on the Club noticeboard when your application is being considered. Staff and Committee members may see further details as the application progresses. Successful applicants will have their information added to the Membermojo online database. You may consent to sharing your personal and financial details with Paypal if you choose to pay online.

The Club has a contract with Chubb to provide 24 hour motion-detected recording. As part of this contract we agree to their Terms & Conditions and Privacy Policy. CCTV images are stored on a device locally on the premises. They may be viewed by staff and Committee members in order to allow access to the Club or to review security issues as part of the terms of the Club Premises License and insurance. When you join the Club, you are consenting to this use.

The Club has a contract with One Bill Telecom to provide a Wi-Fi network. As part of this contract we agree to their Terms & Conditions and Privacy Policy in order to offer this service to members. Personal information such as IP address, location or device type may be collected to enable them to connect your device to the internet. You may review and accept the provider’s Terms and Privacy notice when prompted prior to logging on.

International transfer of your data

The Club has an account with PayPal, which uses servers in the United States, in order to accept membership fee payments online. As part of this contract we agree to their Terms & Conditions and Privacy Policy. When you consent to allowing PayPal to make payment on your behalf, you should check their Terms and Privacy Policy as your data may be passed outside of the European Economic Area.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer or device’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Security and data breaches

The Club takes security and the threat of data breaches seriously. The table below shows how breaches can occur and the measures we have to prevent this happening.

In the event of a data breach the following steps will be taken:

  1. A Club Officer will take responsibility for investigating the breach.
  2. The severity of the breach will be defined in conjunction with one or more Club Officers (i.e. will it result in significant risk or harm to the data subject).
  3. The breach will be recorded in a log, and if severe, report to the ICO within 72 hours, outlining any action to recover and avoid in future.
  4. The data subject will be notified.

 

Your rights and accessing your personal data

Under the GDPR you have the following rights:

  1. The right to be informed about the information we hold and what we do with it.
  2. The right of access to your information.
  3. The right to rectification in order to update or correct your information and preferences.
  4. The right to erasure (or the right to be forgotten) in order to remove your details in certain circumstances (this also extends to images of you shared on our Facebook page).
  5. The right to restrict processing so you control what we do with your data.
  6. The right to data portability so you can request we transfer your information to another party.
  7. The right to object to how we hold or use your data and to have this objection considered and treated fairly.
  8. Rights in relation to automated decision making and profiling.

 

It is important that you keep the Club informed of any changes to your personal information so we can update our records.

Further details on your rights are available on the Information Commissioner’s Office website: https://ico.org.uk/for-the-public/.

You can access the personal data we hold by logging into your membermojo account at https://membermojo.co.uk/mm/signin.

If you have lost your login details or if you would like to see a printed copy of information held, please email membership.mardenvc@gmail.com or place a written request in the locked box held behind the bar. We will respond as soon as possible and no later than 28 days after your request.

Reviewing and updating this privacy policy

The Club will continue to review and update our use of personal data and this privacy policy. A GDPR sub-committee has been established and will liaise with staff, the Committee and members.

Personal data and GDPR developments will be monitored at each Committee meeting and documented in the minutes. Members will be updated on any changes in writing or via email and annually at the AGM.

Contacting us and complaints

If you have any questions, queries or complaints about our use of your personal data, please write to or email the Secretary.

The Secretary, Marden Village Club, Albion Road, Marden, Kent TN12 9DT.

Email: membership.mardenvc@gmail.com

We will respond as soon as possible and no later than 28 days after your request.

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Get in touch

Call Us: : 01622 831427

Email Us: office@mardenvillageclub.co.uk

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Find Us

Marden Village Club | Albion Road | Marden | Kent | TN12 9DT
Tel: 01622 831427 | Email: office@mardenvillageclub.co.uk

Marden Village Club is located in the centre of Marden. Recently refurbished, the club boasts a contemporary look in which to enjoy its wide range of drinks and award winning ales.

If you’re looking for a place to socialise and relax, we have something to offer everyone. As well as regular live entertainment and events to enjoy throughout the year, we have a pool table, dartboards, and a snooker room with two full-sized, immaculately kept tables.

Children and dogs are welcome subject to certain restrictions.

Winner of Maidstone and Mid-Kent CAMRA Club of the Year 2018, 2019 & 2020

CAMRA members are welcome on production of their own membership card.